Privacy Policy

Last updated: July 2026

Introduction

Casey Nichols Insurance Group ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (phone number, email address, mailing address)
• Date of birth and Social Security number (for insurance applications)
• Health information (for health insurance applications)
• Financial information (for annuity and life insurance applications)
• Insurance needs and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information

How We Use Your Information

We use your personal information for the following purposes:

• Providing insurance quotes and services
• Processing insurance applications
• Communicating with you about your policies
• Sending appointment reminders and follow-up communications
• Improving our services and website
• Complying with legal and regulatory requirements
• Marketing our services (with your consent)

Text Messaging and Communications

By providing your phone number, you consent to receive text messages from us regarding:

• Appointment reminders
• Policy updates and renewals
• Important service notifications
• Marketing communications (with your consent)

Message and data rates may apply. You can opt out of text messages at any time by replying "STOP" to any message or contacting us directly.

Information Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information. We may share your information in the following circumstances:

• With insurance carriers to process applications and provide services
• With service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Health Information

This website is for general information and initial contact only. It is not a secure channel for medical information. Please do not submit health conditions, diagnoses, medications, or other sensitive medical details through our website forms. When we need that information to help with your coverage, we will collect it directly and securely, usually by phone or in person.

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of text messages (reply "STOP")
• Request a copy of your data

Cookies and Analytics

We use Google Analytics (GA4) to understand how visitors use our website so we can improve it. Google Analytics sets cookies and collects information such as your IP address, device and browser type, and the pages you view.

When you first visit, a banner lets you Allow or Decline these analytics cookies. We do not load Google Analytics until you choose "Allow." You can change your choice anytime with the Cookie Settings link in the website footer (or by clicking that control here). You can also clear cookies in your browser, adjust your browser settings, or install the Google Analytics Opt-out Browser Add-on. For more information, see Google's Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.